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Charge Less, Be More Successful

Did you ever stumble across a single sentence that totally focused your thinking, maybe even changed your mind?

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Domination, Intimidation -- and Winning Against the Big Boys

We're in a pitch against two much bigger, well-known agencies. I wish I could trash them and say that they don't deserve the business, but I admire them both and they've done some beautiful campaigns.

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Where Do You Draw the Line Between Good Sportsmanship and Bad Behavior?

Is all fair in love and business, is it OK to date your best friend's girlfriend -- or are there some lines that we shouldn't cross?

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If You Can Help Your Friend's Snack Truck With Some Creative Ideas, Why Not?

Marketers should offer some time to businesses and institutions in their community that could never afford an agency. It's a way to do good and stay sharp.

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Maybe It Sells, but What Values Is AT&T's Awful Ad Promoting?

An AT&T ad depicts a marriage where the relationship of husband and wife is defined by a consumer decision, conveying values to viewers that can't be defended

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Push Clients Out of the Gate With Mobile, Before It's Too Late

Advertising seems unthinkable without mobile, but many companies struggle to get started. A good way to begin is by updating an important existing campaign.

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10 Things to Do to Improve Service in 2012

Ten things to do in 2012 that will improve an agency's service to clients, including mastering social media, developing talent and cultivating partnerships.

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When It's Bursting at the Seams, an Agency's True Colors Show

When it feels as if the wheels are about to come off an agency, it is a moment of truth. It's when an agency learns whether its people have the resiliency and imagination to outgrow its problems or...

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Personality Types Matter More Than Job Titles

An ad agency hums when it has a mix of four or five core types of people whose personalities can complete each other, creating creative chemistry.

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The True Promise of Social Media Drowned Out by Self-Promotion

Technology that promised to change how we talk with each other is now mostly used for self-promotion.

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When One Agency's Ideas Show Up In Another Agency's Work

What happens when you lose a pitch--but your work ends up in the client's campaign anyway?

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The Big Problem With 'The Pitch': It Portrays an Outdated Business Model

"The Pitch" can be fun to watch, but it portrays an outdated business model.

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It Can Be Good to Be Bad

The more cautious we are in sticking to our best talents, the less likely we are to be creative.

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How Do You Launch an Agency That Will Grow Over Time?

What an agency owner has learned about creating a firm that will grow.

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Why I Changed My Mind About 'The Pitch'

A couple of developments have taken place since I wrote that piece that make me feel a little sheepish about trashing "The Pitch" in Ad Age.

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A Spy in the Agency-Review Process

An agency chief joins a committee to select an agency for a nonprofit initiative. You'd be shocked at what factors tip the hiring decision.

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What Drives Ad-Agency CEOs Crazy

What bugs you most? Six agency CEOs reveal their particular obsessions and pet peeves about their business.

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Savvy PR Firms Could Soon Rule Native Ads and Social Campaigns

Some have already decided that "native ads" are conceptually the same as press releases that look like news stories. It's a natural fit.

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The Route to Creative Director Starts With a Passion for New Ideas

Great creative directors share a passion for new ideas and the drive to realize them. But each carves his or her own path there.

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What Should We Mere Mortals Make of the Publicis-Omnicom Merger?

Even with huge clout, Publicis and Omnicom believe they still need more of everything to compete. That's a clue for the rest of us.

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To Grow Your Agency Blog, Find Writers in Unexpected Places

Please don't share this post with anybody at my agency.

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BtoB Magazine's Lessons for the New Integrated Era

BtoB Magazine, now part of Ad Age, was way ahead of its time in promoting the values and practices that matter today, writes Phil Johnson.

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Some Creative Ideas for Reinventing the Creative Brief

You could see the creative brief like old age, writes Phil Johnson. No one looks forward to it, but it's better than the alternative

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Beware the Agency Consultant

Agency consultants make all sorts of promises, but can they deliver? Phil Johnson gives agencies some tips on hiring outside experts.

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A Millennial Talks: What the Job Owes Us and What We Owe the Job

Agency execs, always on the lookout for good people, need to understand what young workers expect from their jobs, Phil Johnson writes.

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Attention Creative People: Your Job Is Safe -- for the Moment

Big data can predict trends, but could it have come up with the "Ice Bucket Challenge?" There's no replacing creativity, Johnson writes.

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Advice for a Young Creative Starting an Agency: Be Ruthless with Your Talent

Talented people sometimes leave agencies to start their own businesses. Phil Johnson offers advice to a young creative starting out.

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Good Clients Are Hard to Find, and You Hate to See Them Go

It's hard when a client says goodbye, writes Phil Johnson. Here are some lessons learned from a longstanding relationship with a client.

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The Perils of Agency Positioning

It's getting harder for agencies to differentiate themselves, Phil Johnson writes. What makes your agency special?

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How to Talk Politics -- or Not -- With Clients, Employees and Friends

An agency's guide to discussing politics and other potentially dangerous topics, writes Phil Johnson.

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